Frequently Asked Questions
Answers to all your questions about abaji
From opening an account to bonuses, deposits and withdrawals, and safe gaming — clear up all your doubts right here.
abaji has compiled the most frequently asked questions from players in Bangladesh on this page. You will find detailed answers on creating an account, depositing money via bKash or Nagad, how to use bonuses, and how to play cricket or slots. If you cannot find the answer to your question here, contact our 24/7 live chat or email — our Bengali-language support team is always ready.
Account and Registration
Questions about Account and Registration
To open an account at abaji, you need an active mobile number and a valid email address. You can easily create an account by filling in the registration form with your name, date of birth, and a preferred password. Please note that only those aged 21 or above are allowed to register at abaji.
No, according to abaji's rules, each person may only hold one account. If multiple accounts are found, all of them may be suspended and any accumulated bonuses are subject to forfeiture. This policy is strictly enforced to maintain a fair and impartial environment.
If you forget your password, use the "Forgot Password" option on the login page — a reset link will be sent to your registered email. If your account gets locked or you face any other issue, contact our 24/7 live chat directly — the support team will resolve it quickly.
Yes, it is possible to update your email address, phone number, and password from the account settings. However, to change your registered real name or date of birth, you will need to contact the support team and follow the required verification process.
Absolutely. abaji is built with a mobile-first design, so you can open abaji.cam directly in the browser of any Android or iOS smartphone and access all services. There is no need to download a separate app — the website runs smoothly and comfortably on mobile too.
Deposits and Withdrawals
Questions about Deposits and Withdrawals
When you deposit money to abaji from bKash, Nagad, or Rocket, it generally reflects in your account within a few minutes. Bank transfers may take a little longer. If the money has not arrived within 15 minutes, contact us via live chat with the transaction reference number.
The minimum deposit amount at abaji is ৳100 — this applies to all methods including bKash, Nagad, Rocket, and bank transfer. You can start with a small amount, which makes it convenient for new players.
Withdrawals from abaji are generally completed within 1 hour. The minimum withdrawal amount is ৳800. Once the withdrawal request is verified, the money reaches bKash, Nagad, or Rocket quickly.
abaji does not charge any deposit or withdrawal fees of its own. However, your mobile banking service provider (such as bKash or Nagad) may apply their own transaction charges. Please read our terms and conditions for more details.
Yes, bKash, Nagad, and Rocket are all supported for withdrawals at abaji. Bank transfer withdrawals are also possible. The method you used to deposit will be given priority for withdrawals, though there is also an option to choose a different method depending on the situation.
Games and Rules
Questions about Games and Rules
To bet on BPL or any other cricket match, go to the cricket section of abaji. There you will find a list of ongoing and upcoming matches. Choose your preferred match and place bets on various markets such as match winner, toss, total runs, or wickets. You need to have sufficient balance in your account to confirm a bet.
abaji offers slot games from various top providers including PG Soft, Pragmatic Play, and JILI. Popular games like Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, and Crazy 777 are available, and new releases are added regularly. Go to the Slots section to see the full list.
Live casino means playing in real time via streaming with real dealers. abaji offers live table games from Evolution Gaming and Ezugi — such as Live Roulette, Live Baccarat, and Live Blackjack. You can experience the feel of a real casino from home.
RTP (Return to Player) is a game's long-term average payout rate — it shows what percentage of the total amount wagered is returned to players on average. A higher RTP generally means the game pays back more. However, each round is independent and results are always random.
Yes. abaji works with trusted game providers that use a Certified Random Number Generator (RNG). This means the outcome of every game is completely random and not predetermined. We follow fair play principles to ensure fairness.
Aviator is a crash game by Spribe. A plane flies and a multiplier keeps increasing — you need to cash out before the plane crashes. The longer you wait, the higher the multiplier grows, but the risk increases too. Cashing out at the right moment is the strategy in this game.
Bonuses and Promotions
Questions about Bonuses and Promotions
New members will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. This means if you deposit ৳1,000, your account will have a total of ৳2,500. The bonus is added automatically — no separate code is needed. A 25x wagering requirement must be met before the bonus can be withdrawn.
Wagering requirement refers to how many times you need to place bets before the bonus money becomes withdrawable. The wagering requirement for abaji's welcome bonus is 25x. This means if you receive a ৳1,000 bonus, you can withdraw it after placing a total of ৳25,000 in bets.
abaji's VIP program has three tiers: Bronze, Silver, and Gold. You are automatically promoted to a higher tier through regular play. The Bronze tier offers 0.5% weekly cashback, Silver offers 1.0%, and Gold offers 1.5% cashback.
Cashback is a portion of weekly losses that is returned based on your VIP tier. It is calculated each week and credited to your account on a set day. Cashback generally has low or no wagering conditions — see the promotions section for details.
Yes, abaji runs special promotions during various festivals (such as Eid, Pohela Boishakh) and major tournaments (such as BPL, T20 World Cup, IPL). These offers are available for a limited time, so check the site regularly or ask via live chat.
Security and Responsible Gaming
Questions about Security and Responsible Gaming
abaji uses SSL encryption technology to keep all data secure. Your personal and financial information is never shared with third parties. Our security systems are monitored around the clock to keep your account protected.
abaji is for those aged 21 and above only. Age is verified at the time of registration and additional identity confirmation may be requested if needed. Protecting minors from gaming is part of our responsibility.
abaji takes responsible gaming seriously. You can set your own deposit limits or temporarily close your account. For long-term self-exclusion, contact us via live chat or email. See our responsible gaming page for more information.
Self-exclusion means placing a temporary or permanent break on your own account. To activate it, send a request to our 24/7 live chat mentioning "self-exclusion." Our support team will take action according to your preference — with complete confidentiality.
Our support team is available in Bengali 7 days a week, 24 hours a day. Use the live chat button on the site directly, or write to us by email at: [email protected]. We do not offer phone or WhatsApp support.
If you suspect that someone has accessed your account without authorization, change your password immediately and report it via live chat. Our security team will investigate quickly and secure your account. Use a strong and unique password for protection.
Still have questions?
Our expert support team is available 24/7 in Bengali to help. Contact us now for any issue or question.
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