abaji's Privacy Policy

1. Definitions and Scope

In this privacy policy, "personal information" refers to any information that can directly or indirectly identify a specific individual. This includes name, address, email, phone number, financial transaction details, and identity verification documents.

This policy applies to abaji's website, mobile platform, and all related services. If you use abaji from Bangladesh, you fall within the scope of this policy.

1.1 Limits of Applicability

This privacy policy applies only to abaji's own platform. Third-party websites or payment providers have their own separate privacy policies that apply on their respective platforms, and abaji is not responsible in those cases.

2. Information Collection

abaji collects user information in various ways. The type of information collected depends on which services you are using.

2.1 Information Provided at Registration

When creating an account, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport number (for identity verification)
• Information about your preferred payment method

2.2 Financial Transaction Information

During deposit and withdrawal processes, we collect payment-related information, including bKash, Nagad, or Rocket account numbers, bank account details, and transaction history. This information is transmitted securely via SSL encryption.

2.3 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Time spent on the platform and activity logs
• Gaming history and betting patterns
• Information collected through cookies and similar tracking technologies

3. Purpose of Information Use

abaji uses collected information only for legitimate purposes and to improve the quality of your service. We never use your information unnecessarily.

Your information is used for the following purposes:

• Identity and age verification: To confirm your identity and prevent those under 21 from using the platform.
• Account management: To create, manage, and secure your account.
• Processing financial transactions: To manage deposits, withdrawals, and bonus payments.
• Providing customer support: To resolve your issues via 24/7 live chat and email.
• Fraud prevention: To detect unusual activity and ensure the security of the platform.
• Compliance with legal obligations: To comply with applicable laws and regulations.
• Service improvement: To analyze your usage patterns and further improve the platform experience.
• Responsible gaming programs: To monitor your gaming activity and provide assistance when needed.

4. Information Storage and Security

abaji uses modern security technology to keep your information safe. All our data transmissions are secured with industry-standard 256-bit SSL encryption.

4.1 Security Measures

Our data protection measures include:

• Securing all communications via SSL/TLS encryption
• Advanced encryption technology for stored data
• Access controls and adherence to the principle of least privilege
• Regular security audits and vulnerability assessments
• Automated monitoring systems to detect suspicious activity

4.2 Data Retention Period

We retain your information only for as long as necessary. Even after an account is closed, certain information may be kept for a defined period for legal compliance and fraud prevention purposes. Once that period ends, the information is securely deleted or anonymized.

5. Sharing Information with Third Parties

abaji does not sell, rent, or transfer your personal information to third parties without authorization. However, information may be shared in the following limited circumstances:

5.1 Service Providers

Only the minimum necessary information is shared with selected third parties for payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, and technical infrastructure management. All such partners are bound by strict confidentiality agreements.

5.2 Legal Obligations

We may be required to provide necessary information in response to a court order, a request from a regulatory authority, or a legitimate demand from a law enforcement agency. In such cases, we will always provide only the minimum information required.

5.3 Business Transfers

In the event of a business merger or acquisition, user information may be transferred. However, the new operating party will be required to comply with the standards set out in this privacy policy.

6. Cookies and Tracking Technologies

abaji uses cookies and similar tracking technologies to improve the platform's functionality and personalize your experience.

6.1 Types of Cookies

• Essential cookies: Essential for the basic functionality of the platform — such as maintaining login status and ensuring security. These cannot be disabled.
• Performance cookies: Used to monitor the speed and performance of the platform. These collect anonymous data.
• Preference cookies: Used to remember your language preferences, theme settings, and other preferences.
• Analytics cookies: Used to analyze user behavior and improve the platform.

6.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. Please note that disabling certain cookies may limit some functionality of the platform.

7. Your Rights

As a user of abaji, you have the following rights over your own information. To exercise these rights, you can contact our support team directly.

7.1 Right of Access to Information

You may request a copy of the information abaji holds about you at any time. We will respond to your request within a reasonable time.

7.2 Right to Correct Information

If any of your information is incorrect, you may request a correction. Keeping accurate and up-to-date information is also important for your safe gaming experience.

7.3 Right to Delete Information

In certain circumstances, you may request deletion of your information. However, we may be legally required to retain certain information due to legal obligations, ongoing disputes, or fraud prevention needs.

7.4 Right to Object to Processing

You may object at any time to the use of your information for marketing communications and unsubscribe. Your request will be actioned immediately.

8. Privacy of Minors

abaji is for persons aged 21 and over only. We do not knowingly collect or process personal information from anyone under the age of 21. Age verification at registration is mandatory and we actively verify the age of every account.

If we become aware that a person under the age of 21 has registered on our platform, that account will be closed immediately and the collected information will be deleted. For more information about our responsible gaming practices, please visit our Responsible Gaming page.

9. Changes to This Policy

abaji may update this privacy policy from time to time. If any significant changes are made to the policy, we will provide advance notice on the platform and to your registered email address.

Updated policies take effect from the date of publication. Continued use of the platform after changes are made will be considered as your acceptance of the updated policy. We therefore recommend that you review this page regularly.

The "Last Updated" date shown at the top of the policy indicates the date of the most recent change.

10. Contact

If you have any questions, concerns, or information-related requests regarding this privacy policy, please contact us. Our support team is available in Bengali 24 hours a day, 7 days a week.