abaji Terms and Conditions

General Provisions

These terms and conditions ("Terms") form a legally binding agreement between abaji ("Company", "we", "us") and any user of the abaji platform ("User", "you", "your").

abaji is an online betting and casino platform that offers various gaming experiences for players in Bangladesh. By using this platform, you acknowledge that you have fully read, understood, and accepted these terms and conditions.

Accessing the abaji platform or creating an account means you accept these terms and conditions, our Privacy Policy and Responsible Gaming Policy. Together, all these policies form a complete legal framework.

We reserve the right to amend these terms and conditions at any time. Updated terms will take effect as soon as they are published on the website. It is your responsibility to visit this page regularly and stay informed about the latest terms.

Eligibility and Account Registration

2.1 Age Requirement

To create an account on the abaji platform and participate in any gaming or betting activity, you must be 21 years of age or older. This platform is strictly prohibited for minors. We reserve the right to verify age, and any account found to have provided false information will be closed.

2.2 Account Registration Rules

Each user may create only one account. When registering an account, you must provide the following information accurately:

• Full and correct name (as per national identity card)
• Valid email address
• Active mobile number
• Date of birth (confirming you are 21 or older)
• Preferred payment method details

If false, incomplete, or misleading information is provided, we reserve the right to close the account and withhold all funds at any time.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. You are responsible for all activities carried out from your account. If you believe your account is being used without authorisation, notify our support team immediately.

Deposit and Withdrawal Policy

3.1 Deposit Rules

The minimum deposit amount on the abaji platform is ৳100. We currently accept the following payment methods: bKash, Nagad, Rocket, and bank transfer. Deposit amounts are verified accurately and are generally credited to your account instantly.

• Minimum deposit: ৳100 (for each method)
• Supported methods: bKash, Nagad, Rocket, bank transfer
• Deposit timing: generally instant processing
• If the deposit amount is not credited to your account, contact us via 24/7 live chat

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. You must complete identity verification before making a withdrawal.

• Minimum withdrawal: ৳800
• Processing time: generally within 1 hour
• Withdrawal method: same method used at the time of deposit
• Identity verification is mandatory before the first withdrawal

3.3 Payment Verification

To prevent fraud and ensure financial security, abaji may request additional identity verification in certain cases. Failure to submit required documents on time may delay the withdrawal process.

Bonuses and Promotional Offers

4.1 Welcome Bonus

New users will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. To use this bonus, a 25x wagering requirement must be met.

4.2 Bonus Usage Terms

• Wagering must be completed within a specified period from the date the bonus is received
• Games played with bonus funds will be determined according to the terms of the promotion
• Bonus balance cannot be withdrawn directly — only after the wagering requirement has been met
• If multiple accounts or suspicious activity is proven, the bonus will be cancelled
• abaji reserves the right to change or cancel any bonus offer at any time

4.3 VIP Program

abaji runs a three-tier VIP program for regular players:

• Bronze: weekly cashback up to 0.5%
• Silver: weekly cashback up to 1.0%
• Gold: weekly cashback up to 1.5%

VIP tier advancement is determined based on a player's activity and engagement with the platform. Cashback is applied automatically every week.

Betting and Gaming Rules

5.1 Betting Rules

All bets placed on abaji cannot be changed once confirmed. If a technical error causes a problem with bet processing, abaji reserves the right to cancel that bet and refund the wagered amount.

5.2 Cricket Betting

Betting on BPL, IPL, T20 World Cup, ICC tournaments, and other international cricket events follows applicable rules. If a match is abandoned or incomplete, a decision will be made in accordance with abaji's defined rules.

5.3 Casino Games

The results of slots, live casino, and other games are determined by a verifiable random number generator (RNG). All games follow fair play principles. If there is a dispute about a game result, the support team must be notified within 24 hours.

5.4 Minimum and Maximum Bets

The minimum and maximum bet amounts for each game and betting market will be stated next to the applicable game or market. abaji reserves the right to change these limits at any time.

Prohibited Activities

The following activities are strictly prohibited and will result in permanent account closure if violated:

• Creating or operating multiple accounts
• Misusing or manipulating bonus benefits
• Placing bets on behalf of another person or using their account
• Using the platform through fraud, hacking, or any other illegal method
• Using automated betting software or bots
• Using the platform for money laundering or illegal financing
• Using false identity information or forged documents
• Exploiting system vulnerabilities or bugs
• Harassing or causing harm to other users

If any of the above activities are involved, abaji reserves the right to confiscate the relevant funds, close the account, and take legal action if necessary.

Account Suspension and Closure

7.1 Closure by abaji

abaji may temporarily suspend or permanently close an account at any time for the following reasons:

• Violation of these terms and conditions
• Failure to complete identity verification or provision of false information
• Suspicious or fraudulent activity
• Responsible gaming concerns
• Legal or regulatory requirements

7.2 Closure by User

You may request to close your account at any time by contacting our support team. All legitimate funds will be withdrawable before account closure, subject to fulfilment of all applicable conditions.

7.3 Self-Exclusion

As part of responsible gaming, you may self-exclude for a specified period. Attempting to create a new account while self-exclusion is active will be considered a violation of these terms. For more details, see our Responsible Gaming Policy.

Privacy and Data Security

abaji places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all data secure.

Full details about how we collect, use, and protect your information can be found on our Privacy Policy page. This policy is an integral part of these terms and conditions.

• Your personal information is not sold to third parties
• Information is shared only when necessary and under legal obligation
• Your account data is stored on secure servers
• Payment information is not stored — every transaction is completed through a secure gateway

Limitation of Liability

abaji strives to provide a reliable service, however our liability is limited in the following circumstances:

• Loss caused by technical errors, server outages, or internet connectivity issues
• Delays or errors by third-party payment providers
• Unauthorized use of your account, if you have not taken appropriate precautions
• Service disruption due to power outages or natural disasters

abaji's total liability in any case shall not exceed the amount of the transaction in question. We are not liable for any indirect, incidental, or consequential losses.

Responsible Gaming

abaji takes responsible gaming very seriously. We believe that gaming is a form of entertainment, not a financial solution.

We advise our users to make use of the following tools:

• Deposit limits — decide in advance how much you will deposit per day or per week
• Time limits — keep a limit on how long you spend gaming each day
• Self-exclusion — suspend your account for a set period of time if needed
• Reality check — review your gaming habits on a regular basis

If you or someone close to you is struggling with a gaming problem, please seek professional help immediately. Visit our responsible gaming page for more information.

This platform is for users aged 21 and above only. Account creation or gaming by minors is strictly prohibited.

Changes & Updates to Terms

abaji reserves the right to change, add to, or remove any part of these terms and conditions at any time. Changes will take effect as soon as they are published on this page.

For significant changes, we will endeavour to notify users by email. However, it is your responsibility to ensure that you are aware of the latest terms and conditions.

Continued use of the platform after updated terms have been published will be taken to mean that you have accepted the new terms and conditions. If you do not agree with the updated terms and conditions, please stop using the platform and contact the support team to close your account.

Contact & Dispute Resolution

12.1 Contact

Please contact us for any questions or concerns regarding these terms and conditions:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7
• Service hours: 7 days a week, 24 hours a day (BST, UTC+6)

12.2 Dispute Resolution Process

If a dispute arises, please contact our support team in the first instance. We will endeavour to resolve the issue fairly and promptly. If you are not satisfied with the support team's decision, you will have the opportunity to appeal in writing.

abaji's final decision will apply to all gaming disputes, with technical records used as evidence.

12.3 More Information

Answers to common questions about abaji can be found on our FAQ page. Visit our about page to learn more about abaji.